Privacy Policy
This policy explains how personal data may be collected, used, shared, transferred, retained and protected when you use RyVuni or contact us.
1. Data controller
Changyuan Geyi Trading Co., Ltd. is the data controller for the personal data described in this policy.
Registered address: Unit 1, Room 1203, Building 6, Great Wall Jindian, Pudong Subdistrict Office, Changyuan City
Xinxiang City Henan Province 453400
China
Country: China
Privacy contact: privacy@ryvuni.com
2. Personal data categories
Depending on how you use the website, we may process order and account details, contact information, billing and shipping information, payment-related transaction data, customer-service communications, and technical information associated with your visit.
3. Orders and contract performance
We use information necessary to receive, process, dispatch and support orders, communicate about transactions, manage cancellations and address changes, provide tracking, and administer returns, exchanges and refunds.
4. Payments
Payments are processed through Stripe and relevant payment networks. We may receive transaction status and related payment information needed to complete the purchase, manage fraud prevention, support refunds and maintain transaction records.
5. Customer service
We process the information you provide when you contact customer service so we can respond to order, shipping, tracking, returns, refunds, exchanges, sizing, payment and general support requests.
6. Technical information and cookies
Technical information may include device, browser, network, log and website-interaction information. Cookies and similar technologies may be used for necessary, functional, analytics or advertising/marketing purposes where used and where permitted. See the Cookie Policy for more information.
7. Processing purposes and GDPR legal bases
Where the GDPR applies, processing may rely on contract performance, compliance with legal obligations, legitimate interests, or consent, depending on the purpose. Legitimate interests may include fraud prevention, security, service operation, troubleshooting and business administration, where those interests are not overridden by applicable data-protection rights.
8. Service providers
We may use service providers that assist with payment processing, shipping, website hosting, technical support, communications, fraud prevention, security and other operational functions. They receive data only as necessary for the relevant service and subject to applicable legal requirements.
9. International transfers
Where personal data is transferred internationally, we use transfer mechanisms and safeguards required by applicable data-protection law where such safeguards are necessary.
10. Data retention
Personal data is retained for as long as reasonably necessary for the purpose for which it was collected, including order administration, customer support, legal, tax, accounting, fraud-prevention, dispute-resolution and security purposes, subject to applicable law.
11. Your rights
Where the GDPR applies, you may have rights including:
Request access to personal data.
Request correction of inaccurate data.
Request deletion where applicable.
Request restriction in applicable cases.
Request portable data where the right applies.
Object to certain processing.
Withdraw consent at any time where processing relies on consent.
Lodge a complaint with a competent supervisory authority.
12. Security
We use reasonable organizational and technical measures intended to protect personal data. No online system can be described as absolutely secure.
13. Changes to this policy
We may update this policy from time to time. The Last Updated field above shows the current revision date.
14. Privacy contact
For privacy, personal data, data-subject rights, cookies or consent questions, contact privacy@ryvuni.com.